Weekly Hot Tips

Further Help Documentation with some tips and tricks to help use the software.

Error Message Meanings
Error Message Meanings
Tue, 16 Oct, 2018 at 10:47 AM
How to Create a Ticket
View the attachment on how to create a ticket. Tickets are our primary mode of contact for support.
Tue, 16 Oct, 2018 at 10:48 AM
Direct Debit Message Meanings
Direct Debit message meanings.
Tue, 16 Oct, 2018 at 10:49 AM
Guardians - How to save a CWA form
Guardians are able to print and save a CWA form to sign and hand into centres.
Tue, 16 Oct, 2018 at 10:52 AM
How to read an Invoice
How to read a tax invoice.
Thu, 13 Jun, 2019 at 12:13 PM
How to change a CCSS Claimant
Change a CCSS Claimant for an enrolment.
Tue, 16 Oct, 2018 at 10:57 AM
Activate a Ceased Enrolment
If a child leaves your centre and then comes back, here's how to activate the enrolment again.
Tue, 16 Oct, 2018 at 11:00 AM
How to Schedule Direct Debits
How to schedule direct debits.
Tue, 16 Oct, 2018 at 11:02 AM
How to Edit an Account Name
Edit an Account Name
Tue, 16 Oct, 2018 at 11:03 AM
View and Query Attendances for a Family
View and Query Attendances within a Family Account. This is helpful to refresh statements.
Tue, 16 Oct, 2018 at 11:05 AM